Products

Purpose-built. Not off-the-shelf.

Three named products. Each addresses a specific operational problem. None of them are off-the-shelf platforms rebranded.

Customer Intelligence

Feedsight

AI-powered customer feedback analysis – from raw noise to structured insight.

Feedsight processes unstructured customer feedback – reviews, emails, chats, CRM notes – into dashboards, reports, and early-warning notifications. It doesn't just count stars. It reads what customers actually wrote.

Key features

• Processes reviews, emails, chats, support tickets, CRM notes
• Structured dashboards and trend reports
• Early-warning notifications on emerging issues
• Tracks impact of operational changes on sentiment over time

In production

• Deployed at Muziker – sentiment analysis validating the impact of actions on satisfaction over time