Telecommunications Workshop Processing
ERP workshop minutes: weeks of work compressed to hours.
Zero manual note-taking. Key decisions, action items, and open questions extracted automatically from recordings.
0h · manual note-taking · The Problem
What needed to change
- A tight deadline to capture all requirements for the ERP implementation.
- Requirements were scattered across multiple departments, each with its own language, perspective, and priorities.
- There was no room for detailed documentation from the series of workshops, which were conducted as discussions.
- There was a risk that important requirements would be missed or poorly defined.
The Solution
What we implemented
An AI solution for processing voice recordings from the workshops was developed.
- Automatically transcribed full recordings into text, identified individual speakers by voice and content, and cleaned the transcripts of filler words.
- Used algorithms to identify which requirements came from key stakeholders.
- Leveraged generative AI to suggest additional requirements that weren't explicitly mentioned but were relevant based on O2's context and ERP project best practices.
- Assessed potential risks and implementation impacts.
Client's feedback
“Thanks to the solution from Insynaps, we were able to turn hours of workshops into an output that would normally take weeks to produce. The result was clear, concise, and valuable not only for our team, but also for the implementation partner.”
– O2
The Results
What changed after deployment
- Acceleration of requirement documentation from weeks to just a few hours.
- Capturing all recorded requirements without loss, including implicit or informally expressed ones.
- Enrichment with suggestions for additional business requirements relevant to the context and common in similar projects.
- Creation of a high-quality input for the ERP implementation team, saving time and resources while reducing the risk of misunderstandings.
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